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Vision: Building a more economically and environmentally sustainable world one valued customer at a time
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May, 2009

CDN Top 100: How to keep your customers, part one

Tuesday, May 26th, 2009

At an informative education session at CDN’s recent Top 100 Solution Providers event in Vaughn, Ont. attended by over 40 VARs, Info Tech Research Group analyst James Alexander shared the results of his channel-focused research in a presentation entitled Buyer…

Common sense will protect against Gumblar: Analyst

Tuesday, May 26th, 2009

itw-wide1

Lost in the headlines of the new Gumblar attack and its astronomical growth is that malware is easily preventable with updated security software and some sensible patching. Find out what you should be doing to protect your company from the…

SOA is not dead: Five key lessons from early adopters

Tuesday, May 26th, 2009

 itw-wide

A report from Info-Tech Research Group Ltd. finds a growing number of enterprises making real progress with SOA initiatives. SOA can’t be termed a project, and organizations should leave buying the software till later

The services-oriented architecture moniker might…

How a Canadian firm achieved double-digit growth in a down economy

Tuesday, May 26th, 2009

Dan Snider calls it the “napkin to cash process” – the entire concatenation of events that starts with a sales rep getting the customer’s name, and concludes with collections.

“We’ve implemented CRM to automate the entire process,” said Snider, vice-president, business…

Save Money On Client Security Software

Monday, May 25th, 2009

Feature Consolidation, Vendor Competition & Targeted Products Can Reduce Costs For SMEs

IT and network managers are the field generals in an escalating and often frustrating war with hackers bent on compromising enterprise PCs. Client security software is a bulwark against…

Improving IT’s Image & Brand

Monday, May 25th, 2009

Employ Traditional Marketing Techniques To Engage Customers & Enhance Status

If IT departments were consumer products, their brand images would rank near the bottom. The stereotypes are all too familiar, personified by Dilbert’s nemesis, “Mordac the Preventer of Information Services”: IT…

Powerful- A David Chernushenko Documentary

Friday, May 22nd, 2009

Challenging where our energy comes from and who profits from it can seem a little eccentric… After all, not everyone has solar panels bolted above the doorstep. Green economy educator David Chernushenko does, and they generate more than enough energy…

Video: Green IT discussion with Jean-Jerome Baudry

Thursday, May 21st, 2009

May 14, 2009

Jean-Jerome Baudry is the founder and CEO of Baudry Cybernomics Corporation and founder of the Think Green Alliance.
In the video he discusses issues of sustainability and legal issues surrounding green IT, while driving home the problems around implementing…

Crystal Reports EULA causing training headaches

Thursday, May 21st, 2009

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Independent trainers and courseware providers argue licensing changes are putting them out of business. Why enterprises should read user licences carefully

End User Licensing Agreements (EULAs) have always been “sketchy,” according to Info-Tech Research Group Inc. lead analyst Darin Stahl. “If…

IT leaders take the easy way out when making cuts

Thursday, May 21st, 2009

Enterprise IT is quick to scrap hardware and infrastructure spending, but slow on the trigger when it comes to staffing and IT service cuts, an Info-Tech analyst says. Find out why IT decision makers should better scrutinize their in-house cost…